Unused Items in Original Packaging
Ordered the wrong toner cartridge, binder size, or pen quantity? Return any unsealed, resaleable item within 30 days of dispatch for an immediate store credit or item exchange.
Dependable workplace replenishment for Australian businesses, home offices, and schools. Enjoy rapid metro dispatch, tracked regional freight, and clear 30-day return rights under Australian Consumer Law.
Transparent zone freight rates across Australia with automatic free-shipping thresholds applied at checkout.
Dispatched directly from our Collins Street consolidation hub and Clayton distribution centre. Orders placed before 1:00 PM AEST on business days ship same afternoon with live tracking SMS updates.
| Destination Zone | Standard Rate | Free Threshold | Transit Time |
|---|---|---|---|
| Melbourne Metro | $9.90 | Orders $75+ | 1–2 Days |
| Sydney & Canberra | $12.50 | Orders $120+ | 2–3 Days |
| Brisbane & Adelaide | $14.50 | Orders $120+ | 3–4 Days |
| Perth & Hobart | $18.00 | Orders $180+ | 4–6 Days |
| Regional / Remote | From $22.00 | Calculated at Cart | 5–9 Days |
Daily road linehaul connections linking our Melbourne facility to New South Wales, ACT, Queensland and South Australia metro commercial hubs. Fully tracked parcel manifest.
We partner with Australia Post eParcel and specialist regional couriers to ensure reliable delivery to post office boxes, roadside rural addresses, and regional enterprise sites.
Reliable deliveries into Darwin, Alice Springs, regional WA mining corridors, and offshore island communities. Weather contingency tracking included.
Need toners or meeting folders first thing tomorrow morning? Our Priority Express air service guarantees next-day delivery to all major Australian airport postcodes when ordered before 2:00 PM AEST.
Managing a multi-floor commercial relocation or ordering paper pallets for high-volume printing? Select your operational requirement below to review site access guidelines, tailgate lift capabilities, and account billing options.
Dedicated pallet freight for orders exceeding 20 reams of copy paper, warehouse packaging stock, or bundled hygiene consumables.
Specialised two-person freight teams for heavy ergonomic workstations, filing cabinets, and executive seating.
Automated standing orders for corporate stationary, copy paper, and pantry consumables tailored to recurring office calendars.
Simple credit management designed for Australian businesses, non-profits, and educational institutions.
Ordered the wrong toner cartridge, binder size, or pen quantity? Return any unsealed, resaleable item within 30 days of dispatch for an immediate store credit or item exchange.
If an item arrives damaged in transit or differs from your invoice, notify us within 48 hours. Optionworld arranges prepaid return courier pickup and immediately dispatches a priority replacement.
All electronic machines, laminators, and sit-stand desks carry comprehensive Australian manufacturer warranties. We coordinate repairs, loan units, or factory replacements on your behalf.
Speak directly with our Melbourne customer service and freight logistics coordinators.
285 Collins Street Melbourne VIC 3000 Australia
Monday to Friday: 8:00 AM – 5:30 PM Saturday: 9:00 AM – 1:00 PM Direct: +61 3 8642 7195
Our Melbourne support team acknowledges all requests within 4 operational business hours.
If your team is awaiting delivery for an urgent commercial fit-out or board meeting, call our priority escalation line directly.